FAQs

Ordering Online

Choose your selected quantity, then place your order! You'll select your pick-up date at checkout.

Yesβ€”all our cookies are a pre-determined mix of our current flavors.

For holiday-specific sets, we're unable to order a full dozen or a tray of the same flavor.

If you would like to purchase all of the same flavor, please fill out our custom order form.

You'll select your local pick-up date at checkout. We'll let you know when your order is ready for pickup in Downtown Huntsville.

You'll receive the pick-up after you checkout.

Please email orders@maddiescookiecompany.com if you would like to change your pick up date, or if you would like to make a change to your order.

Yes! We offer delivery for a small fee for delivery to any location in the zip code 35801.

General Questions

Up to 6 months in the freezer!Β 

No, we do not have a storefront. All of our products are baked and packaged in a commercial kitchen. All orders placed on the website for pickup are a porch pick up at 418 Locust Avenue in Downtown Huntsville.

We offer cookies at three retail locations at this time.

Our cookies are marked with a best buy of 5 days. Cookies are always baked fresh the day we sell them or drop them off to a retailer. Fresh is always best!

Yes! We would love to help you add something sweet to your next event! Fill out the contact form on the Catering Page and we'll get back to you as soon as possible.

The only cookie containing a nut allergy is the Peanut Butter Monster. No other flavors cross contaminate with the peanut butter, so all other flavors are nut free.

However, our cookies are prepared in a facility that processes tree nuts, peanuts, milk, fish, shellfish, eggs, and soy.

No, all of our cookies are baked with butter, eggs, and all purpose flours.

In-person and Retail

Visit our current retailers page to see our list of retailers.

Yes! We're at Greene Street Market in downtown Huntsville.

Visit our wholesale page for more information.